Hiroshima Station ticket pickup

Where

JR West Midori ticket machine — Shinkansen gate or transfer gate; Central Gate machines also available

Hours

05:30-23:00 Shinkansen/transfer; 05:30-23:40 Central

Bring

Pickup QR or 16-digit code; SmartEX login password; payment card if staff request it

Pickup window

From three days before boarding

Watch for

Up to four reservations can be printed and pickup must finish before boarding

Same-day note: Machine pickup may fail on the day of membership registration

Where

JR West Midori ticket machine — Shinkansen gate or transfer gate; Central Gate machines also available

Hours

05:30-23:00 Shinkansen/transfer; 05:30-23:40 Central

Bring

Physical payment card plus reservation number or QR; authentication number

Pickup window

Until the first day of ticket validity

Watch for

Some products require a passport and pickup after the first validity day is generally unavailable

Same-day note: Receipt only by the person who made the reservation